Start Smiling is an established dental practice built around high-quality care, patient comfort and a personal approach. The practice needed a digital presence that better reflected its experienced team, welcoming environment and commitment to helping patients maintain healthy, confident smiles. Our role was to modernise the website and make the route from first visit to enquiry simpler and more reassuring.
We created a responsive website with clearer navigation, updated visual presentation and structured treatment information designed around the needs of prospective and existing patients. Team profiles, patient feedback and practice imagery were used to build familiarity, while prominent booking points made it easier for visitors to take the next step. We also improved the website's SEO foundations, supporting greater visibility for relevant local treatments and services.
To carry the same message into the practice, we produced a professional waiting room video that introduces key services and reinforces the Start Smiling approach. The result is a connected patient experience that feels warm, informative and consistent before, during and after an appointment. It also gives the team a stronger platform for campaigns.